Last Updated August 18, 2024
Big Canoe Brokerage, LLC recognizes the importance of protecting the personal information you share with us online or through information submitted as part of real estate transactions conducted with Big Canoe Brokerage, LLC. This Privacy Policy explains the collection and use of information, including Personally Identifiable Information, entered on our Site and through our services; what we do to secure the information; under what circumstances we may disclose the information to affiliates and third parties; and other important matters. By using our Site and Services, you consent to our processing your information as set forth in this Privacy Policy and any amendments hereto. This Privacy Policy should be reviewed often as information may change without notice.
Generally, two types of information are collected from Site visitors: Personally Identifiable Information and Non-identifiable Information. Personally Identifiable Information is information provided by you, the user of or visitor to the Site, and may include your name and residential or business address, email address, telephone, mobile and fax numbers, details of your real estate, lending, title and insurance needs, and other information that may be used to identify you personally. Non-identifiable Information is tracking or browser information that may be automatically gathered when you visit the Site or open an email from us, via cookies or otherwise; for example, IP address, browser type, search terms used, and the pages you visit.
A. Through the Registration Process:
When you become a registered user of the Site or provide your information in person, we may gather the information you provided as part of the registration process, including but not limited to: first name, last name, email address, and phone number. We may also collect personal information such as hobbies, interests, and home search criteria.
B. Electronically Through Cookies and Other Means:
Cookies are small files that are sent and stored on your computer when you visit our Site or when you open an email from the Site that enable us to recognize your computer the next time you visit the Site. There are two types of cookies, Persistent Cookies and Session Cookies. Persistent Cookie is a cookie that remains on your computer after you exit your browser and can be used by your browser on future visits to the Site or by third party vendors when you visit certain other websites in order to allow advertisers and content owners to improve your web experience. These cookies may be used to tailor ad content of other sites that you may visit in the future. They may also collect data such as your browser type, your operating system, web pages visited, time of visits, content viewed, and other clickstream data, none of which will include personal information about you. Session Cookie is a cookie that is deleted from your computer once you disconnect from, or leave, our Site. The use of cookies is considered industry standard. However, if your browser permits, you may choose to decline any cookies we use, but note this action may disable portions of our Site. Other Means to collect information while you are connected to our Site include Web Beacons and Embedded Scripts. Web Beacons are electronic images or a web programming code included in our web page that is used for several purposes, including but not limited to: counting visitors to the Site and counting particular articles viewed. Additionally, this code allows us to understand the time and date of when a user has opened an email and when he/she has utilized a link within the email to visit a website, allowing us to collect analytics about our traffic, customize our services, and send you ads about our services. You may also disable our web beacons in our emails by turning images “off” in your email client (e.g., Outlook, Gmail). Please see your email client for more information. Embedded Scripts are programming codes designed to collect information about your use of the Site, including links that you select. This code is only active while you are connected to the site and is deactivated or deleted thereafter. DO-NOT-TRACK DISCLOSURE: Some browsers have a “Do Not Track” feature that allows you to communicate to websites that you do not want to have your online activities tracked. Our system may not respond to Do Not Track requests or headers from some or all browsers.
C. Mobile Device Identifiers:
Certain mobile service providers identify mobile devices in a unique manner. If you access the Site through a mobile device or a mobile phone number is required for a feature on our Site, we may associate the mobile phone number to mobile device identification information.
We use the information we collect to better serve you and to improve your experience on the Site and to improve the Site and to enable us to continue to deliver customized content on the Site. We may also use the information to bring to your attention content we believe might be of interest to you and to contact you for promotional or real estate transaction purposes. In addition, we may also share your information at your request with organizations affiliated with your home search or contract process including but not limited to home inspectors, mortgage lenders, and insurance companies. Big Canoe Brokerage, LLC takes your privacy and your communications preference very seriously. We will not share or sell your email address or other personal information you may provide us in the course of using the site with anyone without your explicit consent except as provided above. If necessary, we will release Personal Information if it is appropriate to a) comply with the legal process; b) identify, contact or bring legal action against a party(ies), who cause (or we have a good-faith belief will cause) injury to Big Canoe Brokerage, LLC, its employees and contractors, Site users or others; or c) otherwise protect the rights, property or personal safety of Big Canoe Brokerage, LLC, its employees and contractors, Site users or others.
We are concerned about the confidentiality of your Personal Identifiable information and maintain security procedures and standards, which we believe are as safe as today’s technology reasonably permits. We test these procedures and modify them as new technologies become feasible. Unfortunately, no data transmission on the internet is 100% secure and we cannot warrant the security of information received from our Site or information you transmit to the Site.
Our Site may contain links to other sites, including syndication of real estate listings. Note that a third party will likely have its own policies and rules governing its site that may be different than those outlined in this Privacy Policy for this Site. Please be aware that this Privacy Policy only applies to this Site and we are not responsible for policies and rules for any other sites.
If you would like to review the information about you that we have collected through our consumer applications or to change that information, you can make that request by following the procedure indicated below in Section 9. We may require that you verify your identity before we process your request. Under certain circumstances, you have the right to request that your Personal Information be erased. Some Personal Information may be in backup archives and/or must be retained for legal or compliance reasons.
We utilize a strict Opt-In policy for receipt of our newsletters or other online messages regarding real estate listings, services and programs.
This Privacy Policy is effective as of August 17, 2024 and may be updated from time to time by us at our sole discretion. Accordingly, we encourage you to periodically review this Privacy Policy.
If you have questions regarding this Privacy Policy, contact us at: sales@bigcanoe.com